Privacy Policy


The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.

Contact us
If you contact us on the website or by e-mail, your data will be stored for six months to process the request and in case of follow-up questions. We will not share this information without your consent.

Data storage
We point out that for the purpose of easier shopping and subsequent contract processing by the web shop operator in the context of cookies, the IP data of the subscriber are stored, as well as name, address and – depending on the payment method – credit card number, Maestro Card data or account number of the user. In addition, for the purpose of the contract, the following data is also stored: date of birth, telephone number. The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. A transfer of data to third parties does not take place, with the exception of the transmission of the credit card data to the processing bank / payment service provider for the purpose of debiting the purchase price, to the shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years). The data name, address, purchased goods and date of purchase are also stored until the end of product liability (10 years). The data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as of the kind 6 Abs 1 a) (consent) and / or lit b (necessary for the fulfillment of the contract) of the DSGVO.

The storage of IP address and time of registration is required to ensure the security of our information technology systems. This is at the same time our legitimate interest, which is why the processing under Article 6 (1) (f) GDPR is admissible. Transmission to a third country or to an international organization is not intended. You are not obligated to provide this personal data, but an order in our online shop is not possible without the provision. The personal data will be deleted or protected by technical and organizational measures (such as pseudonymisation, encryption) as soon as the purpose of the processing ceases. This is also the case if a prescribed retention period expires, unless there is a need for the further storage of the personal data for a conclusion of contract or a fulfillment of the contract. Unless we are legally obliged to store or disclose to third parties (especially law enforcement agencies), the decision as to which personal data we collect, how long they are stored and to what extent you may disclose them, depends on them which functions of the website you use in individual cases. The personal data entered by you will be stored until your personal Bushdoctor account is terminated with us, at least as long as required for the fulfillment of the contract. The cookies lose their validity when you log out, otherwise after 30 days.

Our website uses cookies. These are small text files that are stored on your device using the browser. They don’t damage your device. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. The deactivation of cookies may limit the functionality of our website.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, text files that are stored on your computer and that allow an analysis of the use of the websites by you. The information generated by cookies about your use of our websites is usually transmitted to a Google server in the USA and stored there. We anonymize your IP address on our website. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the Websites, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. You can prevent the storage of cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use all features of our websites. You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available under the following link : To exclusively prevent the analysis of websites using Google Signals, Google Account owners can opt out of personalized advertising under Advertising Settings.

Informative use of the website

If you access our website and use it for informational purposes only, without the use of additional functions such as order form, contact form or social media plugins, we automatically collect personal data. This information includes the IP address of your device, the date and time when the website was accessed, the name of the requested file, the amount of data transferred, and the requesting provider. This information will be transmitted by your browser unless you have configured it to suppress the transmission of information. The processing of these personal data takes place for purposes of functioning and optimization of the website, as well as to ensure the security of our information technology systems. This is at the same time our legitimate interest, which is why the processing under Article 6 (1) (f) GDPR is admissible. The personal data is stored for a maximum of four weeks. We do not share this personal information with other data sources. A data transfer to third parties only takes place, as far as it’s necessary for the operation of our website. For this, the personal data will be forwarded to our host provider. Transmission to a third country or to an international organization is not intended.

You have the opportunity to subscribe to our newsletter at our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. Once you have subscribed to the newsletter, we will send you a confirmation email with a link to confirm your registration. You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: We will immediately delete your data in connection with the newsletter dispatch. This revocation shall not affect the legality of the processing effected on the basis of the consent until the revocation.

Your rights
In principle, you have the right to correct, delete, restrict, revocate and object your stored data. You also have the right to get informed about your stored data and get informed about the data portability. If you believe that the processing of your data violates the data protection law or your data protection claims have otherwise been violated in any way, you can contact us at or the Data Protection Authority.

Contact us:

HSOEU Trading e.U
Mariahilfer Strasse 123 / 3
1070, Vienna, Austria

Tel .: +43 676 687 5963
Fax .: